Terms and Conditions

Be sure to read these terms and conditions ("Terms and Conditions") as they govern your use of this Web Site (the "Site"). As a condition of accessing, viewing, or using the material on the Site, you agree to accept the Terms and Conditions below.

1. Proprietary Rights.
All material contained in this Site is protected by law, including but not limited to, United States copyright law. Except where it is otherwise indicated, Integrity Health is the owner of the copyright in the entire content (including images, text and look and feel attributes) of www.integrityhealth.com and reserves all rights in that regard. Removing or altering the copyright notice on any material on the Site is prohibited. Integrity Health also owns a copyright in this Site as a collective work and/or compilation, and in the selection, coordination, arrangement, organization and enhancement of Site content. Any commercial use of Site content is prohibited without the prior written consent of Integrity Health. Except as indicated, Integrity Health owns all trademarks, service marks or other logos featured on the Site. Use or misuse of these trademarks, service mark or logos is expressly prohibited and may violate federal and state law.

2. Communications With Our Web Site.
Integrity Health welcomes your feedback and suggestions about how to improve our products and services and this Site. If you transmit any suggestions, information, material, or other content (collectively, "Content") to Integrity Health, you are thereby granting Integrity Health the right and license to use or to incorporate it in any form, media, or technology. Further, Integrity Health is free to use any such ideas and suggestions contained in any communications you send to this Site for any purpose whatever. Integrity Health is not responsible and shall not be liable for the contents of Content posted to the Site by visitors or persons other than Integrity Health employees. Opinions or comments contained in Content reflect the views of the author and not of Integrity Health unless Integrity Health expressly states to the contrary. 

3. No Solicitation or Offer.
This Site is designed to provide general information about Integrity Health, its products and services, and Integrity Health companies. Information on the Site is not intended to constitute an offer to sell or a solicitation of any particular product or service. Some products and/or services may not be available in all states or countries and in many instances may be offered only through employers or Integrity Health companies and their affiliates or other Integrity Health licensees. 

4. No Medical Services.
The information on this Site is intended only for general informational purposes and not intended as a medical advice or a substitute for advice from a medical professional. No doctor-patient relationship is established between Integrity Health and you by reason of your use of this Site or under any circumstances whatsoever. Individual inquiries about medical issues, or sensitive or confidential matters should be addressed to appropriate health care professionals.

5. No Legal Advice.
The information on this site is for general informational purposes only and is not intended as legal advice, guidance, or interpretation. No attorney-client relationship is established between Integrity Health and you by reason of your use of this Site. If you have questions about any law, statute, regulation, or requirement expressly or implicitly referenced in this Site, you should contact your own legal counsel.

6. Confidentiality and Privacy.
Integrity Health and its affiliates are aware your privacy concerns while using our website and doing business with us over the internet. We share your concerns and have adopted a privacy policy covering how we handle your personal information and personal health related information. You can view the current version of our Privacy Policy at any time through the link entitled “Privacy Policy” located on each page of the Site. From time to time, we may request personal information and/or personal health related information from you on our Site through a secure connection, in order to deliver requested materials to you, respond to your questions or requests, or to deliver a product or service. By contacting us through the Site you consent and authorize us to do so. When you visit the Site, we may also collect general non-personal information about you such as the type of browser you use, the pages you visit and your domain name. We use this information to update and improve our Site so that it may better serve you. Like most commercial websites, we also may use cookie technology. A “cookie” is a non-executable data element that a website can send to your browser when you link to that site. It is not a computer program and has no ability to read data on your computer or to perform any other function on your computer. It merely serves as a way of identifying repeat users to our Site so that we can track usage patterns and better serve you when you return to the Site in the future. A cookie does not contain personal information about you.

7. Passwords and Security.
Integrity Health has adopted and adheres to stringent security standards designed to prevent unauthorized release of or access to personal information and health related information. For example, all of our employees receive training on privacy and security laws and regulations regarding confidentiality of such information and must certify their understanding. Integrity Health will take appropriate disciplinary action against any employee who violates these standards of conduct. Integrity Health uses 128 bit encryption on the Site to help keep information secure. You will not be able to access certain pages of our Site unless your computer has 128 bit encryption. Despite these and other security measures, no security system is guaranteed to be 100% reliable. We continue to review and test our systems and make modifications and improvements to insure the highest level of security and privacy. We encourage you to do the same to protect your information. You should be aware that the confidentiality of any communication or information transmitted to or from Integrity Health using this Site or email cannot be guaranteed. Integrity Health is not responsible for the security of information transmitted over the internet. You may prefer to communicate with us by telephone at (800) 922-5186, by fax at (609) 375-2001, or by U.S. Mail or other delivery carrier to Integrity Health 100 Overlook Center Second Floor, Princeton, NJ 08540. If you prefer you may email us by using the “contact Integrity Health” link on all pages on this Site and using the form on that page for your message. There are some areas of Integrity Health’s Site where individual and/or group information regarding group health plan benefits, pre-authorization of services, enrollment, network providers, and claims information may be accessed. Access to these areas is restricted to authorized users only, and is subject to certain security procedures, including the use of passwords and user identification numbers. You may register for an account to access our Site through the link on our home page that is appropriate for your category of user (e.g. Provider, Member, Broker, etc.)


By registering and logging on with your password and user identification number:

  • You are responsible for maintaining the confidentiality of your password and are responsible for all activities that occur on the Site using your password.

  • Any loss of or unauthorized use of your password or other breach of security must be reported to Integrity Health as soon as possible.

  • You must also properly exit from your account at the end of each session.

  • Except where expressly authorized by law, you certify that you are not using another person’s password or user identification to access this Site.

  • You agree not to falsely state or otherwise represent your affiliation with a person or entity to obtain access to the Site.

  • You also agree not to copy or otherwise publish personal or other confidential information accessed through the Site.

  • You agree to provide us with true, accurate, current and correct information about yourself as requested and to maintain and promptly update your information.

  • Integrity Health is not responsible for any losses or damages arising from your failure to comply with these requirements.

  • Integrity Health has the right to terminate your access to our Site at any time and for any reason.


8. Securities Information.
This Site and the information contained herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities. The Site contains information and press releases about Integrity Health, and although this information was believed to be accurate as of the date prepared, Integrity Health disclaims any duty or obligation to update such information. 

9. Disclaimer of Warranty and Liability.

Limitation of Liability.

Information on this Site is provided “AS IS” without warranty of any kind, either express or implied. The data set forth on this Site is for general informational purposes only, and no warranty is made that the information is totally secure, error free, or current. The information may be changed or updated without notice. If you download or otherwise obtain any material through the Site, you do so at your own discretion and agree that you will be solely responsible for any damage to your computer system or loss of data that results from any download. Integrity Health reserves the right to terminate your access to the Site in the event that you violate these Terms and Conditions, or for any reason whatever. 

10. Indemnification.
You agree to defend, indemnify, and hold Integrity Health harmless from and against any claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including attorney's fees and litigation expenses) relating to or arising from your use of the Site and any breach by you of these Terms and Conditions. 

11. Links to Other Web Sites.
This Site may, from time to time, contain links to other internet web sites for your convenience in locating information and services that may be of interest. Integrity Health exercises no control and expressly disclaims any responsibility for the content, the accuracy of the information and/or quality of products or services provided by or advertised on these third-party sites. Integrity Health does not control, endorse, promote, or have any affiliation with any other Web site unless expressly stated in the Site. 

12. Use of the Internet.
Use of the internet is solely at your own risk and is subject to all applicable state, national and international laws and regulations. Neither Integrity Health nor its affiliates will be liable for any loss resulting from a cause over which they do not have direct control.

13.  Miscellaneous.
Use of this Site and any information contained or business arising from this Site shall be governed by and construed in accordance with the laws of the State of New Jersey.

Website Privacy Policy

Your privacy is important to us. Integrity Health maintains high standards for the protection of your privacy at our website. Here is what you can expect when you visit integrityhealth.com:

Other than to fulfill a request from you, we won't sell, rent or share any personally-identifiable information you provide without your consent.

  • We won't send you any unsolicited e-mail ("spam").

  • No personally-identifiable information collected at this site will ever be used to affect your health insurance coverage by or premiums paid to an Integrity Health Company.

  • PLEASE REMEMBER that this policy covers only the data collection and use practices for integrityhealth.com, an official Web site of Integrity Health. Integrity Health's privacy policies may differ at other of its websites or in its off-line data collection and reporting practices. 

The Information We Collect

Our web servers automatically capture your domain name, the IP address of the web page from which you enter our site, the pages you visit on our site and the amount of time you spend here. We do not collect any information that can reveal your personal identity unless you voluntarily provide it when you register to use interactive features of the site, including the sales portal, or to receive information from us or our member Integrity Health companies. The information we collect is not part of any designated record set. Any section of integrityhealth.com that is directed to children or teens will be protected by a screening mechanism to help ensure that parental consent is obtained before we collect or use personal information from children under 13. We do not knowingly collect or use information from children under 13 without the consent of a parent or guardian. Personally identifiable information voluntarily provided by you may be retained indefinitely for the purposes described in this Privacy Notice. 

Use of the Information this Site Gathers/Tracks

Any personally-identifiable information you give us will be used only to provide the product, service or information you have requested, like a quote from one of the Integrity Health companies, or to support the programs for which you registered. Unless you specifically consent to let us do so, your personally-identifiable information, including your e-mail address, will not be sold, rented, licensed, or otherwise shared with third parties, other than our member Integrity Health companies as required to fulfill a request from you. The non-personally identifiable information we gather in aggregate form may be used to improve our site, and we may share that information with our member Integrity Health companies or our health and wellness sponsors. Personal information you voluntarily provide and the non-personally identifiable information we collect in aggregate form will not affect your insurance coverage, eligibility, premiums or claims payment by any Integrity Health company. 

Making Changes to the Information You Provide to Us

Information that you voluntarily provided will be maintained as long as Integrity Health deems appropriate to fulfill the purpose for which you provided the information or until you request us to remove it. 


When you visit integrityhealth.com, we may place a temporary "session" or a permanent cookie on your computer that will allow us to customize and enhance your experience at the site, make improvements to our site, or to report site activity. Our session cookies are not permanently stored on your computer and expire when you leave. Permanent cookies are issued only to site visitors who link the site from a search engine and are used only to permit Integrity Health to attract qualified users to the site. Our cookies will never be used to track your activity on any third party web sites or to send spam, nor will they provide us with any personally identifiable information about you. We store cookie information only in aggregate form and use the aggregate information only to make improvements to the site or in internal reports on site activity. You may use your browser controls to refuse to allow cookies to be placed on your computer. Refusing cookies disables our ability to include information about your visit in our regular monitoring of site traffic.

Sites We Link To

If you choose to use any of the links we provide to our member companies, sponsors, and other third party resources, you will be leaving our web site and going to a new web site. Protection of your privacy at those other sites will be governed by the privacy policy at that site. We've taken special care selecting the companies that appear in the Health and Wellness section of integrityhealth.com to try to ensure that they respect your privacy as we do, but please take the time to read the privacy policies at their sites.

Changes to this Policy

If we make any changes to this policy, we'll let you know the effective date of the changes and you can contact our Webmaster if you'd like to know more about what's new. If you have any questions or comments or receive any unwanted e-mail from this site, please contact our Webmaster via e-mail at Privacy@integrityhealth.com.